Workflow Automation

Workflow Automation: what is it?

Workflow Automation is where human tasks, data or files are routed between people or systems based on pre-defined business rules.

Manual processes are where human intervention is required to make decisions.  It does not preclude the use of technology such as electronic forms, spreadsheets and collaboration tools but it relies on a staff member to make decisions at each step. 

Many organisations still struggle with the strain of manual processes that touch critical areas of the business. These manual processes could be costlier than management think. It’s not just profit that may be slipping away but employee moral, innovation, competitiveness and so much more.

Workflow Automation: why use it?

Workflow Automation means companies can increase efficiency, which in turn can free up staff for higher value work, driving down costs and boosting revenue. It is now easier to achieve productivity gains simpler, faster, and with less risk that most managements realise.

Most companies with manual work processes have been refining them for years, yet they may still not be efficient because they have no automation. So the question management must ask itself is, “can I apply automation to my current processes?”.

An automated workflow will route work to the right staff member based on predefined conditions. The movement of work can be time tracked and escalated if required. Integration with existing systems and databases can retrieve required information and push data to other systems. Valuable work metrics can be captured to provide meaningful reporting. The initiator or other authorised participant has complete visibility of the entire workflow at every step.

Intelligent Actions: who are we?

Intelligent Actions is a business process re-engineering company. We use the latest technology for mapping process workflow using Skore, then implementing workflow automation using our own leading-edge software. Intelligent Actions collaborates with Consultants and other Agents of Change who are documenting business processes with a view to implementing cost-effective Digital Business Transformation. 

‘If you can capture a business process with Skore, we can build you a custom automated business workflow system’ 

Our aim is to make people less isolated, more productive and in control of their workload.

We can assist teams in reviewing business processes, with a view to eliminating ambiguity and ensuring process consistency. We supply and maintain cost effective, browser based, workflow automation solution that matches any Skore map.  

Our Custom Automated Workflows are low cost.

Pricing starts from as little as £6 per user per month. See pricing plans here.

For further information please contact us