Reasons to Do Process Discovery
- Process Understanding: For companies who have informal or undocumented processes. Process Discovery helps them gain clarity on how work is performed, leading to a better understanding of their operations.
- Identifying Inefficiencies: Smaller companies are more susceptible to inefficiencies due to resource constraints and lack of established processes. Process Discovery can uncover bottlenecks and areas where improvements can be made to enhance productivity.
- Process Improvement: By analysing event logs and identifying process variations, companies can optimize their workflows, eliminate redundant steps, and streamline their operations for better outcomes.
- Resource Allocation: Limited resources in companies necessitate careful allocation. Process Discovery can reveal how resources are currently used, helping in better resource allocation and allocation of tasks.
- Compliance and Governance: Compliance with regulations and governance requirements is essential. Process Discovery aids in ensuring that processes adhere to compliance standards and identifies any deviations that may lead to non-compliance.
- Customer Experience: Understanding the actual processes allows companies to better align their operations with customer needs, leading to improved customer experience and satisfaction.
- Change Management: Companies who experience rapid growth can find Process Discovery can assist in managing organizational changes effectively by providing insights into process adaptations required to accommodate growth.
While Process Discovery can be beneficial to all companies. Larger organizations with complex processes can also leverage Process Discovery to gain insights into their operations, make data-driven decisions, and continuously improve their workflows.
Regardless of the company's size or maturity, Process Discovery is a valuable tool for achieving a higher level of operational efficiency and effectiveness.